FAQs
Frequently Asked Questions
We need special packaging. Can you do that?
Most of our fasteners, nuts and washers are in standard bulk of packaged quantities. We special pack for our customers on a regular basis. We can repackage any of our products according to your specifications or release quantity from your order. Whether you want one unit per package or 10,000 units per package, we can accommodate you. If you would like multiple products boxed into individual kits or any other special requests, please let us know. We will quote all custom packaging or kitting on a per-project basis. Contact us for more details and a custom quotation.
I am looking to have this product shipped to a sub-supplier or secondary operation. Can you drop ship it directly for me?
Yes we can! We will gladly ship your products directly to any destination on your behalf. If you specifically let us know, we can make sure your name and any other important details are on all of the printed documents sent with your shipment.
Do you sell your products to OEM’S and distributors?
Yes, we do have a 50.00 order minimum. Some products that must be manufactured or that require secondary operations have higher minimums. Secondary operations could be plating, drilling, grinding, or kitting and each would have its own minimum. Please contact us for additional information.
What is your delivery time?
Stock items will normally ship within 48 hours from receipt of an order. For non-stock items, delivery will normally run anywhere from days to weeks. Some of our product is manufactured overseas. The mill items made overseas have a standard 4-6 month lead time. Nevertheless, whenever possible we will make every effort to meet your needs. Contact us with your deadline and we will work together on a delivery schedule.
Do you have order minimums?
Yes, we do have a 50.00 order minimum. Some products that must be manufactured or that require secondary operations have higher minimums. Secondary operations could be plating, drilling, grinding, or kitting and each would have its own minimum. Please contact us for additional information.
Do you have RoHS, DEFAR, ACQ fasteners?
Yes, Eagle can provide RoHS compliant fasteners and components. Eagle supplies when required DFAR raw materials and platings. We also carry a complete line of ACQ compliant fasteners. Contact us today and we will be happy to assist you.
What raw materials are available?
We have fasteners in the following materials: steel, low carbon steel, medium carbon steel, high carbon steel, alloy steels, 18-8 stainless steel, 316 stainless steel, 410 stainless steel, 430 stainless steel, structural steel, aluminum, brass, bronze, nickel copper, silicon bronze, titanium and other special alloys. Contact Eagle with your specifications and we will be able to provide a quote.
What finishes are available for your fasteners?
Our fasteners are made of a variety of raw materials with a broad range of finishes. Most finishes are applied to enhance the corrosion resistance of the fastener. Eagle Fastener provides plating to meet our customer’s requirement. Many standard platings are available including zinc, zinc trivalent, zinc yellow, zinc black, antique brass, nickel, tin, black oxide, phos & oil and many other decorative finishes. We can also provide special and standard colors of painting and powder coating perfect for your special application. Are you looking for a unique finish? Eagle Fastener can help, Contact us with your specifications and we can provide a custom quotation.